Contact information

We're here to help.

If you have questions about your order, shipping, returns, products, or anything else related to shopping with Modnnest, please feel free to contact our customer support team.

We aim to respond to customer inquiries within 1–2 business days.

Customer Support

Email: support@modnnest.com
Phone: +86 195 4586 6633

Address: Rooms 2301-2303, No.588 _ 2 Longchang Road, Yangpu District, Shanghai (centralized registration place)

Customer Service Hours:
Monday – Friday, 9:00 AM – 5:00 PM

When contacting us about an existing order, please include your order number and the email address used to place the order so that our team can assist you more efficiently.

Order Tracking

Once your order has been shipped, you can use the tracking information provided in your shipping confirmation email to check the latest delivery status.

You may also track your shipment through the carrier or tracking service provided with your order.